Refund policy
Last Updated: December 25, 2025
Effective Date: Immediately
Company: Seemlo (Gifting Brand)
Address: Raghunathpur, East Champaran, Bihar — 845433
Welcome to Seemlo.com! We want you to be fully satisfied with your purchase. If you are not completely happy, we’re here to help.
1. Returns
We accept returns within 7 days from the date of delivery if the product:
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Is unused
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Is in its original packaging
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Has all original tags, accessories, and freebies (if any)
📌 Note: Customized, personalized, or made-to-order gifts (e.g., engraved items, printed messages) cannot be returned unless defective or damaged.
2. How to Request a Return
To initiate a return:
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Email us at support@seemlo.com
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Subject line: Return Request — Order #12345
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In the email, include:
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Order number
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Product name
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Reason for return
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Photos (if damaged or incorrect)
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We will respond within 24–48 business hours with return instructions.
3. Return Shipping
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For defective, damaged, or incorrect items, we will cover the return shipping charges.
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For other accepted returns (e.g., change of mind), the customer is responsible for return shipping costs.
Please ship the item back to the address shared by our support team.
4. Refunds
Once we receive and inspect your return:
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Approved refunds will be issued within 7–10 business days
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Refunds will be credited to your original payment method
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You will receive an email confirmation once the refund is processed
📌 Note: Shipping charges are non-refundable unless the return is due to our error.
5. Exchanges
We currently do not offer direct product exchanges. If you want a different item:
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Return the original item for a refund
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Place a new order for the item you prefer
6. Damaged or Defective Products
If your item arrives damaged or defective:
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Contact us within 48 hours of delivery
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Include photos of the damaged product & packaging
We will either replace the item at no extra cost or issue a full refund.
7. Cancellation Policy
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Orders can be cancelled within 2 hours of placement
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After that window, we may not be able to stop processing
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Personalized orders cannot be cancelled once production begins
8. Contact Us
📍 Seemlo — Gifting Brand
📧 support@seemlo.com
If you have any questions about returns or refunds, we’re happy to help!